Chat issues

[Hickory Mountain]

I'm not 100% sure if this is a problem with the site or just a weird coincidence of the way we use it, but I figured I would take a shot.
Most of the time if I log into the chat app, it comes up with no other users in it. Occasionally, I'll pull it up and find that another user has logged out (timeout) 2-3 seconds after I've logged in. Usually the gaps in login times are on the order of hours, but when I pulled it up tonight, it was only 15 minutes, so I'm not sure if it is an error or what.
If someone wants to test this, I will stay on the chat for the next 36 minutes minimum (6:30 CST) and try to stick around for more than an hour (7 CST)

Thanks

[Dan74]

Yes, I've seen this too. So either everyone else is trying to avoid us, Hickory Mountain, or there is some strange issue with the Chat room. I suspect the logout message just pops up late or something, but I'm no techie.

Maybe we can schedule some chat times?

[Kim O'Hara]

Yes, I've seen this too. So either everyone else is trying to avoid us, Hickory Mountain, or there is some strange issue with the Chat room. I suspect the logout message just pops up late or something, but I'm no techie.

I don't use the Chat room but I logged in there just out of curiosity and looked at the 9 lines of log text:

chat log.png (28.02 KiB) Viewed 1819 times

Notice how the times are paired? Someone logs in and then within 2 or 3 seconds someone else is logged out, often with "(timeout)" against the event?
I think the log-in wakes up the chatbot, then it checks who else is still around and says, "nope - he's gone".

I tried a couple of times with the same result.
When you click "logout" over on the right, you get a log-in screen but if you just close the chat window, you don't and I think that's when chatbot dozes off and has to check again when woken up by a new log-in.
Play with it and see if you agree.


Kim
(Did you like my oh-so-technical language? )