Please help - notification reply issue
Please help - notification reply issue
I don't know if this is the proper place for this issue - I tried contacting some moderators/admins but got no reply (and I think the current issue might explain that):
Each time I post, I check the "receive notification of reply" box. However, this function has not been working for me for probably three months or so. My posts do appear, but I have to specifically re-visit them regularly to see if anyone has replied; whereas formerly I would receive an automatic e-mail notification of reply.
... So if you could please advise, it would be much appreciated.
Each time I post, I check the "receive notification of reply" box. However, this function has not been working for me for probably three months or so. My posts do appear, but I have to specifically re-visit them regularly to see if anyone has replied; whereas formerly I would receive an automatic e-mail notification of reply.
... So if you could please advise, it would be much appreciated.
- Kim O'Hara
- Former staff member
- Posts: 7064
- Joined: Fri Nov 16, 2012 1:09 am
- Location: North Queensland, Australia
Re: Please help - notification reply issue
Hi, Steve,
This may be an (unintended, of course!) consequence of the upgrade to our server and software, December 18 onwards. Does that timing fit, or did the problem start earlier?
Kim
This may be an (unintended, of course!) consequence of the upgrade to our server and software, December 18 onwards. Does that timing fit, or did the problem start earlier?
Kim
Re: Please help - notification reply issue
Thanks for your attention, but it began in October or thereabouts.Kim O'Hara wrote:Hi, Steve,
This may be an (unintended, of course!) consequence of the upgrade to our server and software, December 18 onwards. Does that timing fit, or did the problem start earlier?
Kim
Re: Please help - notification reply issue
But was there any change in your e-mail account maybe? Are there also no notifications in your spam folder?
And did you check the settings in your user control pannel on DW: are the notifications still allowed?
I don't know how this happens but I had it on other boards that such settings changed.
And did you check the settings in your user control pannel on DW: are the notifications still allowed?
I don't know how this happens but I had it on other boards that such settings changed.
Re: Please help - notification reply issue
Nope, no changes to my email, and my DW profile reads:
= = = = =
Contact steveb1
E-mail address:
E-mail steveb1
PM:
Send private message
= = = = =
Control Panel - I don't see a specific email category listed, but this is what is displayed:
Manage subscriptions
Manage bookmarks
Manage drafts
Manage attachments
Front page
Welcome to the User Control Panel. From here you can monitor, view and update your profile, preferences, subscribed forums and topics. You can also send messages to other users (if permitted). Please ensure you read any announcements before continuing.
Important announcements
View first unread post Right Speech and Enlightened Discussion
by Admin » Mon Jan 27, 2014 11:46 am
Last post by Admin View the latest post
Mon Jan 27, 2014 11:46 am
Your activity
Joined:
Thu Oct 13, 2011 12:37 am
Last visited:
Mon Jan 19, 2015 10:28 pm
Total posts:
314 | Show your posts
(0.26 posts per day / 0.12% of all posts)
Most active forum:
Pure Land
(134 Posts / 42.68% of your posts)
Most active topic:
Jodo Shinshu vs. Theravada
(15 Posts / 4.78% of your posts)
= = = = =
I do receive email notifications from other websites, so I know it's working at least with them.
Thanks for your attention to all this.
= = = = =
Contact steveb1
E-mail address:
E-mail steveb1
PM:
Send private message
= = = = =
Control Panel - I don't see a specific email category listed, but this is what is displayed:
Manage subscriptions
Manage bookmarks
Manage drafts
Manage attachments
Front page
Welcome to the User Control Panel. From here you can monitor, view and update your profile, preferences, subscribed forums and topics. You can also send messages to other users (if permitted). Please ensure you read any announcements before continuing.
Important announcements
View first unread post Right Speech and Enlightened Discussion
by Admin » Mon Jan 27, 2014 11:46 am
Last post by Admin View the latest post
Mon Jan 27, 2014 11:46 am
Your activity
Joined:
Thu Oct 13, 2011 12:37 am
Last visited:
Mon Jan 19, 2015 10:28 pm
Total posts:
314 | Show your posts
(0.26 posts per day / 0.12% of all posts)
Most active forum:
Pure Land
(134 Posts / 42.68% of your posts)
Most active topic:
Jodo Shinshu vs. Theravada
(15 Posts / 4.78% of your posts)
= = = = =
I do receive email notifications from other websites, so I know it's working at least with them.
Thanks for your attention to all this.
Re: Please help - notification reply issue
I thought this feature had never worked...
Look at the unfathomable spinelessness of man: all the means he's been given to stay alert he uses, in the end, to ornament his sleep. – Rene Daumal
the modern mind has become so limited and single-visioned that it has lost touch with normal perception - John Michell
the modern mind has become so limited and single-visioned that it has lost touch with normal perception - John Michell
Re: Please help - notification reply issue
Really? If that's a common experience, maybe I was one of the lucky ones for whom the feature had worked consistently for a couple years... I dunno.Paul wrote:I thought this feature had never worked...
Re: Please help - notification reply issue
I don't think this worked for me either, when I tried it a long time ago...
- Kim O'Hara
- Former staff member
- Posts: 7064
- Joined: Fri Nov 16, 2012 1:09 am
- Location: North Queensland, Australia
Re: Please help - notification reply issue
Okay ... I never tried it before but I have turned it on now.
Kim
Kim
Re: Please help - notification reply issue
Thanks for working on this... thanks to all who have contributed.Kim O'Hara wrote:Okay ... I never tried it before but I have turned it on now.
Kim
- Kim O'Hara
- Former staff member
- Posts: 7064
- Joined: Fri Nov 16, 2012 1:09 am
- Location: North Queensland, Australia
Re: Please help - notification reply issue
It worked!
Is it possible your email's spam filter settings changed without your knowledge? Can you check your spam folder?
The sender you are looking for is "david@thedhamma"
Kim
That's good news for us, because it suggests the DW software is working okay. Not so good for you, Steve, because it means the problem is probably at your end.Hello Kim O'Hara,
You are receiving this notification because you are watching the topic,
"Please help - notification reply issue" at "Dharma Wheel". This topic has
received a reply since your last visit. You can use the following link to
view the replies made, no more notifications will be sent until you visit
the topic.
If you want to view the newest post made since your last visit, click the
following link [etc] ...
Is it possible your email's spam filter settings changed without your knowledge? Can you check your spam folder?
The sender you are looking for is "david@thedhamma"
Kim
- DNS
- Site Admin
- Posts: 5266
- Joined: Sun Apr 05, 2009 4:23 pm
- Location: Las Vegas, Nevada, Estados Unidos de América
- Contact:
Re: Please help - notification reply issue
It works intermittently for me (not sure why) and usually comes through in the spam folder.
Re: Please help - notification reply issue
Okay !!! Thank you Kim, and everybody who worked on/checked in on this thread. Yes, it would not surprise me if the problem is on my end. As you suggested, I'll try to check it out. Thanks again for the research, patience, and help!Kim O'Hara wrote:It worked!
That's good news for us, because it suggests the DW software is working okay. Not so good for you, Steve, because it means the problem is probably at your end.Hello Kim O'Hara,
You are receiving this notification because you are watching the topic,
"Please help - notification reply issue" at "Dharma Wheel". This topic has
received a reply since your last visit. You can use the following link to
view the replies made, no more notifications will be sent until you visit
the topic.
If you want to view the newest post made since your last visit, click the
following link [etc] ...
Is it possible your email's spam filter settings changed without your knowledge? Can you check your spam folder?
The sender you are looking for is "david@thedhamma"
Kim
- Kim O'Hara
- Former staff member
- Posts: 7064
- Joined: Fri Nov 16, 2012 1:09 am
- Location: North Queensland, Australia
Re: Please help - notification reply issue
I remembered this little experiment and went back to check the email account DW sends stuff to (which is not my primary account).Kim O'Hara wrote:It worked!
That's good news for us, because it suggests the DW software is working okay. ...Hello Kim O'Hara,
You are receiving this notification because you are watching the topic,
"Please help - notification reply issue" at "Dharma Wheel". This topic has
received a reply since your last visit. You can use the following link to
view the replies made, no more notifications will be sent until you visit
the topic.
If you want to view the newest post made since your last visit, click the
following link [etc] ...
It looks like I have been getting notifications pretty reliably - anywhere between 70% and 100% of the time. It's nice to know it keeps on working, but I have turned the feature off, since going to "View Active Topics" http://www.dharmawheel.net/search.php?s ... ive_topics suits me so well and gives me the same information.
Kim
[edit: typo]
Re: Please help - notification reply issue
Weird. I never had this work for me either. Checked spam and nothing. I never get emails for topic notifications or new PMs.
Re: Please help - notification reply issue
The notification system seems to be down.
http://www.dharmawheel.net/viewtopic.ph ... 06#p313914
http://www.dharmawheel.net/viewtopic.ph ... 06#p313914